Accessibility statement

Last updated: 29 October 2026

This statement covers the Walters Sentinel website (walterssentinel.com), the account hub and dashboards, every service, and the pages our customers share with others, such as booking, signing, form and status pages.

Our aim

We want everyone to be able to use Walters Sentinel, including people who use a screen reader, magnification, voice control or a keyboard alone. We work to the Web Content Accessibility Guidelines (WCAG) 2.2, level AA.

Where we are

The service is partially conformant with WCAG 2.2 AA. We have not yet had an independent accessibility audit, so we do not claim full conformance. When we have one, we will publish its date and findings here.

When we build and change pages, these are the rules we work to:

• use proper headings, labels and buttons, so assistive technology can tell what each part of a page is
• make every control usable with a keyboard, with a visible focus outline
• keep text readable when zoomed to 200%, and pages usable on a phone
• respect the setting for reduced motion
• never use colour alone to show a status: a word or symbol goes with it

What we are reviewing first

These are the parts most likely to be hard to use, so they come first in our review: charts and graphs, the Forms builder, signing a document, and the visitor sign-in screen on a tablet. We will list any problem we find here, with what we are doing about it and when, and remove it once fixed.

Tell us about a problem

If something is hard to use, or you need information in another format, write to contact@walterssentinel.com. Say which page and what happened. A person will reply within 5 working days, and if we cannot fix it quickly we will find another way to get you what you need.

If you are buying for a public sector organisation and need our position on a particular WCAG criterion, ask and we will answer it in writing.

About this statement

This statement was prepared on 29 October 2026. We review it at least once a year and whenever we fix or find a significant problem.

Contact

Walters Sentinel is operated by APW Consulting LTD, a company registered in the United Kingdom, number 06087068, trading as Walters Sentinel, registered office Hillier Hopkins Llp, Radius House First Floor, 51 Clarendon Road, Watford, WD17 1HP, VAT number GB902021393.

Registered in the United Kingdom, number 06087068. Registered office: Hillier Hopkins Llp, Radius House First Floor, 51 Clarendon Road, Watford, WD17 1HP. VAT number GB902021393. Registered with the Information Commissioner's Office, reference ZC277121.