Customer support
Desk
One queue for every customer and staff request, answered by your team.
Try free for 14 days
From £9.99 a month
What it does
- Customers raise tickets from a public help centre page and follow them by a private link.
- Your team replies, adds private notes nobody outside sees, assigns and resolves.
- Nobody is ever emailed because a form was filled in, so the public page cannot be used to send mail to an address somebody typed.
Plans
Single-User
£9.99 / month
- 250 tickets a month
- A public help centre
- 10 saved replies
- Just you: one person uses it
Business
£35 / month
- Everything in Single-User
- Your whole team answers, with assignment
- 5,000 tickets a month
- 100 saved replies
- No Walters Sentinel branding
Premium
£65 / month
- Everything in Business
- Unlimited tickets
- 500 saved replies
- Priority support
Prices are per organisation, per month. Yearly is ten months for twelve. Every plan can be tried free for 14 days, once per account.
Bundles that include Desk
Everything under one sign-in
Desk is one of fifteen services on one account, one bill and one set of people. See them all, or compare the bundles.
Try Desk free for 14 days